DELIVERY OF
YOUR ORDER
After some 6 months of successful trading and the introduction of new
products calculations for shipping have changed from product value to that of
product weight.
THE FOLLOWING CHARGES WILL
APPLY FOR SHIPPING
1-600
grams Royal Mail £3.82 vat exempt
601-1000
grams Royal Mail £4.95 vat exempt
1001-1250 grams Royal Mail £5.95 vat exempt
1251-1400 grams Royal Mail £4.95 vat exempt
1401-10000 grams
Parcelforce 24 hr £9.11 inc £1.52 vat
10000- upwards
Parcelforce 24 hr £35.68 inc
£5.95 vat
Parcelforce rates include a 9% fuel surcharge. This has recently
increased from 7%.
We use Royal Mail first class signed for in the majority of Royal Mail
shipments.
We do our utmost to insure that
shipping charges are accurate and where a product is a small value we have
endeavored to lower the value of the product to reflect the postage costs.
Should you find a mistake we would be grateful if you could e mail [email protected] with
the product and we will make any corrections necessary.
Thus far I have received no complaints with actual delivery times, and no
damage reports at all. There has been one objection to the delivery costs on a
99p washer.
Parcelforce can be a bit slack on their pick ups as sometimes the
automated systems fail but the actual deliveries have been trouble free.
You should receive your order within 3working days of placement. If we
foresee a difficulty you will be e mailed. Most deliveries however are received
next day. We understand that some deliveries can be very urgent. Please e mail
us at [email protected]
if this applies to you so we can advise. Please feel free to contact my mobile.
The number can be found within the contact tab.
MEPA PRODUCTS ARE SHIPPED
DIRECTLY FROM GERMANY
AND AS SUCH SHOULD ARRIVE WITHIN 5 WORKING DAYS.
If your mepa item is urgent
please advise and we can arrange shipment from our small stock holding in the UK.
The following is an extraction from our T&C with ref to deliveries.
7 DELIVERY
7.1 Goods supplied within the UK will normally be delivered
within 3-5 working days of acceptance of order. This is subject to availability
of stock.
7.2 Where a, specified delivery date has been agreed, and
where this delivery date cannot be met, the Customer will be notified and given
the opportunity to agree a new delivery date or receive a full refund.
7.3 The Seller shall use its reasonable Endeavour's to meet
any date agreed for delivery. In any event time of delivery shall not be of the
essence and the Seller shall not be liable for any losses, costs, damages or
expenses incurred by the Customer or any third party arising directly or
indirectly out of any failure to meet any estimated delivery date.
7.4 Delivery of the Goods shall be made to the Customer's
address specified in the order and the Customer shall make all arrangements
necessary to take delivery of the Goods whenever they are tendered for
delivery.
7.5 Risk in the Goods shall pass to the Customer upon
delivery of the Goods, or where the Customer fails to take delivery at the
agreed time, at the time delivery was attempted.
7.6 Title in the Goods shall not pass to the Customer until
payment of the price has been made in full.
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