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 Full Article
01/01/2009
GUARANTEES

              Guarantees and what do they mean.         

What exactly do the claimed guarantees actually mean? There are manufactures and web trading sites that offer anything from a Lifetime Guarantee to the legal 1yr period.

1). Most guarantees are not transferable, basically this means that they

       cannot be transferred from the original purchaser to another person     

      2). Did you know that the average time people stay in a property is
           between 5-7year

       3). So on average a guarantee will only be valid between 0-7 yrs.

       4). You will be asked to produce a receipt and prove the item was              fitted and maintained correctly.

        5). If you are lucky enough to find the guarantee terms and
             conditions(try it) you will see that they will all quote they cover     
             manufacturers defects. What sort of manufacturing defect will
             manifest itself outside of the initial 1 year. Anything likely to go   
             wrong such as electrical components, tap washers and cartridges,
             only carry the statutory 1 year warranty and lie outside of the            
             extended period.

So what is likely to go wrong to your product once fitted correctly and in use. Below I will attempt to list under various categories for products found on this site.

                          TAPS AND MIXERS Gush warranty 5 years

Taps and mixers are often fitted using flexible hose connections. There is a possibility that these can fail. It is however extremely rare and not even worth considering.

The CP plate on the units can start to peal. This will be a manufacturing defect. Chrome can wear through. This is not a manufacturer's defect but most probably cleaning using an abrasive product.

Cartridges and washers. These have moving parts and at some point in the life of your mixer will fail. This is normally general wear and tear. If the spares are available its never to much of a problem.

 

                             RADIATORS  Gush warranty 5 years

Retailers will offer unbelievably long periods for their guarantee, anything from 1-25 years. So what can go wrong? If a radiator does not leak on installation the likelihood of  a radiator developing a leak further down the road is very rare if fitted correctly. If you can find the guarantee conditions most will have quotes in that include the following.

Water Treatment

These products are for use on all heating systems.

On completion of the installation the entire system MUST be thoroughly cleaned

and flushed to remove debris/flux residues etc. If a chemical cleanser is used, it

must be thoroughly flushed from the system. Following this, the system MUST

be dosed with a good quality water treatment to prevent corrosion. System

design, flushing and dosing must be in accordance with BS 5449: 1990, BS EN

12828: 2003 and BS 7593: 1992

IMPORTANT: Failure to observe these requirements will render the guarantee on

the product void.

Corrosion inhibitor must be used in accordance with the manufacturer's

instructions and recommendations and should take into account the particular

metals within the system.

The above paragraph was lifted from a manufactures guarantee. Take note of the 2 sections highlighted in red. Flushing out the system when a plumber fits a bathroom radiator is rarely done and if fitted in a building with common heating supplies never done. Guarantee null and void.

The next highlighted text is just as important. Taking notes of the particular materials the system consists of. The guarantee listed above is for a stainless steel bathroom radiator. An example the guarantee will be pointing to, although not actually listed will be cast iron pipework. Stainless steel and iron filings do not go well together and can cause the radiator to corrode from the inside and fail. Guarantee null and void.

Thus if your radiator has not failed within the first week, if fitted correctly it is unlikely to fail in the future.

 SHOWER HEADS, WASTES, SEATS AND ACCESSORIES Gush warranty 1 year

So what can fail with the above products.

SEATS � Well generally speaking the soft close mechanism will fail at some point, hinge sets can become marked just by the environment that they reside in. Spares are readily available.

WASTES � The clicker mechanism can fail but spares are available.

SHOWER HEADS � Keep them clean and free from lime scale and you should have a trouble free product.

ACCESSORIES � Should be a trouble free product, toilet brush head may wear but spares are available. Soap pump mechanism may fail, again spares available.

 

 

      
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